At Platformable we care deeply about your privacy and have chosen our website platform, email marketing and survey service providers carefully to ensure that their values are aligned to ours and that the security of your personal information is paramount. We believe you should always be in control of the data about you and can access it at any time.

Website

Strapi is the content management system used by Platformable which hosts the forms that we use to collect email addresses and information. It does not store any information from forms and does not have any cookies. Strapi privacy policy.

Email subscription

Platformable collects your email address to send you updates about our products and our services.

You ‘double’ opt-in to the services, meaning we send you an email to confirm your subscription, and you can opt out at any time.

We do not share your personal information with or sell it to third-party marketers.

Our data processor for email collection and marketing is MailerLite (UAB ‘MailerLite’, J. Basanavičiaus 15, LT-03108 Vilnius, Lithuania). MailerLite’s privacy policy.

Data gathered by this website

We collect and use certain information about the users of this website.

We use this information to provide products and services to enable certain website functions, to understand how visitors use this website, and to present timely and relevant information to visitors.

We may collect the following information:

• Website usage data
• Data you send to us via this website

Website analytics are collected through Matomo Analytics which does not collect personal or invasive data about you, nor does it use cookies and it is GDPR compliant.

This website may collect the following information via its contact and enquiry form features (use of these features is at your own discretion):

• Your name
• Your contact information including email address and telephone numbers
• The name and website address of your company (if sent from company email address)
• Other written information related to your enquiry that you provide
• Your responses to our surveys and feedback forms.

Email collection goes to MailerLite and Typpeform. The forms are received as emails come through a secure server.

How we use this data

Collecting this data helps us to understand what you are looking for from the company and to improve our products and services. Specifically, we may use data:

• To improve our products and services, including addressing comments and feedback on our content and products
• To contact you in response to a specific enquiry
• To add you to our newsletter
• To contact you via email

How we store this data

We use the following third-party service providers named below to process and store your data:

• MailerLite (UAB ‘MailerLite’), which we use to manage email marketing subscriber lists and send emails to our subscribers. MailerLite’s privacy policy.
• Typeform (TYPEFORM SL) is used to conduct surveys and collect feedback on an ad hoc basis. Typeform’s privacy policy.

Platformable has GDPR processor agreements with MailerLite and Typeform.

Permissions to access any personal data are allocated by the Data Protection Officer, Mark Boyd.

Platformable employees can only access customer information with password protected secure accounts that track user access and are accessed on password locked computers.

Cookies on the website

A cookie is a small file stored on your computer or device. Cookies do not provide access to your computer. You can use your web browser’s settings to refuse cookies if you wish.

Our website only has cookies through Cloudflare that are technical cookies for speed and image optimisation and security and don’t collect any personal data.

The cookies on our website are:

• Cloudflare for secure browsing and site loading speed

__cfduid – Cloudflare

__cfduid – Cloudflare

Links to external websites

Our website may contain links to other websites. We have no control of websites outside of platformable.com. We are not responsible for the content of other websites, or for the protection or privacy of data you submit to them.

Right to be forgotten

If you request we will remove all of your details from our databases and services. Send your request to mark@platformable.com